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If you are unhappy with your purchase from Doggone Delicious, please let us know the situation. After evaluation of your situation, we will either refund your purchase price, excluding shipping, handling and packaging, replace your purchase with another product, or issue credit to be used toward a future purchase. Doggone Delicious will not be held responsible for allergic reactions to the ingredients in our products, or shipping damage or late or non-delivery due to the fault of carriers. If your product has become damaged, delayed or lost during shipping, we will be happy to file a damage or loss claim with the carrier on your behalf. Please take pictures of any damage to support your claim. For more information regarding returns, refunds or damage claims, please contact us at 704-873-7297 or by email at doggonedelish.com
PLEASE NOTE: Even though at Doggone Delicious, we take ALL possible precautions to protect your treats, we cannot "guarantee" they will arrive without shipping damage. Once your order leaves our hands, we no longer have control of how it will be handled. If you feel your order was mishandled by the shipping carriers, please let us know.
Please feel free to contact us for wholesale inquiries available to groomers, vets, and pet shops.
$50.00 minimum orders are required for wholesale prices.
All of our treats are available for wholesale except for the ones that require refrigeration.
Food allergies are common in animals as well as humans. If you are concerned about the possibility of our products causing an allergic reaction in your pet, OR If you already suspect your pet may have a food allergy, we strongly recommend you consult with your veterinarian BEFORE purchasing our products. All ingredients are listed with our products, but we will be happy to email a list of ingredients used in our products to you and your vet upon request.
All of our products are preservative-free, and some are perishable requiring refrigeration. Therefore, Overnight, 2-Day or 3-Day shipping is required on certain items to maintain freshness.
All of our treats are shipped through USPS priority mail(2-3 days) for lower shipping cost rates.
Barkday cakes must ship Overnight due to the icing and will be frozen upon shipping.
If you have any questions please contact us.
we assure you, all possible care will be taken to make sure your pooches special treats arrive in perfect condition.
All orders received are processed and shipped within 2 business days.
